Privacy policy

• Your account: your name, your email address and the mobile number you give us for delivery.
• Your addresses: where you want orders delivered or fitted, and the contact details for them.
• Your cars: the make, model and variant you save, so we can show what fits.
• Your orders: what you ordered, the agreed delivery times, the amounts paid and refunded, and any cancellations or returns.
• Your messages: help requests you raise, and any photos or files you attach to them or to reviews and returns.
• Your reviews: the ratings, words and photos you post.
• Technical information: details your browser or phone sends when you use Cavato, such as its type and the pages you open, so the site works properly and we can fix problems.

We do not store your card details. They are handled by our payment provider.

• To sign you in and keep your account safe.
• To show you products that fit your car.
• To take, confirm, deliver, fit, cancel, return and refund your orders.
• To tell you what is happening with an order, through notifications and messages.
• To answer your questions and help requests.
• To keep Cavato secure, prevent fraud and fix problems.
• To meet our legal duties.

We do not sell your personal information. We share it only with those who need it to serve you:

• The partners who deliver and fit your order. They see your name, delivery address, phone number, the car you ordered for and what you ordered, only for that order.
• Our payment provider, to take your payment and send any refund.
• Companies that help us run Cavato, such as those that host our systems and send one-time codes to your phone. They may only use the information to provide that service to us.
• The authorities, when the law requires it.

Cavato stores small pieces of information in your browser to work properly. These keep you signed in, remember your cart and the car you picked, and remember simple choices such as what you last looked at.

At the moment we do not use advertising cookies or share your browsing with advertisers. You can clear this storage in your browser settings, but you may then need to sign in again and pick your car again.

We keep your information while your account is open and for as long as we need it for your orders, returns, refunds and any dispute. We may keep some records for longer where the law requires, for example for accounts and tax.

You can see and change your name, email, addresses and saved cars in your account at any time. You can also choose which notifications you receive.

You can ask us to give you a copy of your information, to correct it or to delete it, and you can withdraw your consent for how we use it. Write to us at support@cavato.in. We may need to keep some information we must hold by law, and we will tell you if so.

We protect your information with sign-in codes, controlled access and secure connections. No system is completely safe, so if we learn of a problem that affects your information, we will act on it and tell you where the law requires us to.

Cavato is for adults who buy for their cars. It is not meant for children, and we do not knowingly collect their information.

We may update this policy. The date at the top shows when it last changed. If a change matters to how we use your information, we will make it clear on Cavato.

For anything about your information, or to raise a concern, write to us at support@cavato.in.